Best Ways to Reach Me
- Canvas Messaging (preferred)
- Email: spencer_ross@uml.edu
- Phone: x45305, WhatsApp
Table of Contents
- My Style
- Accessibility
- Mental Health
- Academic Honesty, Cheating, and Plagiarism
- Attendance
- Assignments
- In-class Etiquette
- Zoom Etiquette
- ADDITIONAL TIDBITS OF COURTESY
My Style
Yes, this is college, yes, this is business school, but I try to approach my classes in being both transparent and flexible. I try to ensure my assignments are tied to course goals, as to not waste your time. I try to give insight as to why assignments are created the way they are so you’ll be able to complete them accordingly. I try to recognize the demands of all your courses converging at once– often alongside family and work commitments. I try to build rapport with students so you recognize we professors are also human beings. In return, I hope you’ll extend the same courtesies to me so I can ensure the course is valuable for everyone.
Accessibility
I am looking to make this course accessible to all. To do so, I welcome individual conversations on how to I can either improve personal accessibility and we can plan how best to make accommodations, or improve accessibility for all and I can work to make the course more universally accessible.
Aside from that, if you determine you need formal, accessibility-related accommodations, you may register with Disability Services (located at University Crossing, Suite 300, 978-934-6800, or email disability@uml.edu) and have them notify me of your eligibility for accommodations.
Mental Health
College life is not necessarily easy. As a student, you may experience a range of issues that can cause barriers to learning. These might include strained relationships, anxiety, high levels of stress, alcohol/drug problems, family issues, feeling down, or loss of motivation.
Certainly, COVID and its personal effects have added to the complexity of mental health issues. The Wellness Center is here to help with these or other issues you may experience. Getting help is a smart and courageous thing to do– for yourself and for those who care about you. The Wellness Center is located on the third floor of University Crossing. To make an appointment with Counseling Services, call 978-934-6800 (choose option #1 outside business hours). An on-call crisis clinician is available 24/7 by calling 855-890-2879. Additional resources can be found on the UML Hotlines page, as well as through the UMatter2 page.
While I am a professor, I don’t believe human-to-human empathy should be a radical concept and welcome an open line of communication to how things are going. As one of the Manning School of Business Faculty Mental Health Advocates, I’m not a mental health professional, but I’ll be candid about my own mental health experiences as encouragement.
Academic Honesty, Cheating, and Plagiarism
Even in business, ALL work that’s paraphrased or taken verbatim from an outside source must be attributed to that source. Not doing so can lead to career– and sometimes, legal– troubles (e.g., former German Education Minister case, journalists Jonah Lehrer, Jayson Blair, and Fareed Zakaria’s plagiarism allegations, and even Call of Duty skins being ripped off).
Here’s the general rule of thumb I recommend: If it’s a direct quote and/or a reasonable person would not be expected to know the fact/argument/evidence, you must provide credit to the source. You may still use the information, but it needs to be credited.
I take academic dishonesty personally. Any instance of academic dishonesty will receive an “F” for the course and be reported to the Office of the Provost for further disciplinary action. Academic dishonesty comes in many forms including, but not limited to, copying another student’s exam or homework assignments, plagiarism, and using Internet material without proper referencing. If you’re still unsure how to appropriately credit/cite a source, please use the phenomenal Purdue Online Writing Lab (OWL) as a resource or ASK me.
My Academic Integrity Policy on GenAI (Generative AI)-based tools (such as ChatGPT, Claude, Gemini, Sora, etc.), REVISED SPRING 2026
“…education is more than qualification (Biesta 2021). It is about preparing students to become capable and active members of society.” (Guest et al. 2025)
- Work created by GenAI tools is generally not considered original work and instead, considered automated plagiarism. It is derived from previously created texts from other sources, yet can’t cite its sources (and sometimes makes them up!).
- GenAI models have built-in biases (ie, they are “trained” on limited underlying sources; they reproduce, rather than challenge, errors and biases in the sources)
- GenAI tools have limitations (ie, they lack critical thinking to evaluate and reflect; they lack abductive reasoning to make judgments with incomplete information at hand)
I recognize that some professors may be pushing GenAI use in their classes. However, in this course, GenAI use is not permitted. I also recognize issues with GenAI “detectors.” Therefore, based on my assessment qualified on at least a decade of expertise “professoring” before GenAI, I reserve the right to adjust evaluation of your work accordingly— including disqualifying the work— if it appears evident GenAI has been used.
I’m here to find evaluate what you learn and your work, not the “learning” or output of AI.
Attendance
Courses work best when everyone’s around and we’re all engaged with the material. However, sometimes people get sick, emergencies occur, you’re having a terrible day, there’s a university event, or you’re having to take care of a family member (I have two school-aged kids whose school schedule can be unpredictable) etc… no questions asked.
I always welcome the courtesy of a heads-up, but I don’t take formal attendance other than to learn names/faces. Your presence can significantly affect your overall course engagement grade though, so if you need to miss a lecture or two (or three), engaging on Slack in your absence is an option (especially since lectures will be posted to Slack for you to engage with).
I learn all my students’ names/faces and take note of who’s around and who’s not. In the case where I note repeated, excessive absences, I reserve the right to adjust the engagement grade beyond what is outlined in the course requirements. If you cannot attend class for an extended period, or if you experience life-altering circumstances and cannot attend class, you may wish to seek advice from the Advising Center about withdrawing from the course.
Assignments
Assignments are due at the beginning of class on their due date. I don’t accept assignments by e-mail unless specified. Failure to meet due dates result in an automatic zero for the assignment. If, for valid reasons, dates cannot be met, please let me know in advance (not after the fact!).
In-Class Tech Etiquette
WHAT YOU MISS WHEN YOU TAKE NOTES ON YOUR LAPTOP – HARVARD BUSINESS REVIEW
We all use our devices. But critical and analytical thinking take a hit once screens are out. Some colleagues of mine published research in 2017, finding that the mere presence of your smartphone on a table cuts down cognitive resources and attention (for even more, I recommend “Is Google Making Us Stupid?” by Nicholas Carr, Jul/Aug 2008, The Atlantic). Research also finds evidence college students taking notes by hand outperform and remember more material than students taking notes on laptop. And then there’s the distraction it causes to the rest of the class that’s paying attention to whatever’s on your screen. If I find devices are being used for other purposes such as WhatsApping, Tweeting, checking scores, TikTokking, Among Ussing, Snapchatting, etc., I reserve the right to switch to a NO DEVICE policy (with exception).
Additionally, I’m requesting no earbuds/earphones during class. I can sympathize with using devices, but willfully plugging your ears with music (or phone calls?) is a major signifier of disinterest and is discourteous if you’re expecting mutual respect from me.
Zoom Etiquette
If you’re livestreaming via Zoom, etc, I’m strongly requesting (but not requiring) the courtesy of turning your webcam on so I can see you. I am totally okay with you showing up in pajamas from home. I am totally okay with an appropriate, mutually respectful virtual background camouflaging your room/house, etc. The same mutual respect afforded in the classroom should also be afforded out of the classroom. Things feel a lot less “close” when I’m talking to black squares on the screen.
As far as audio goes, please mute your mic if you’re not speaking . If you don’t want to verbally interrupt, use the reactions on Zoom and I’ll call on you that way once I see it (which could be delayed).
Any Zoom lectures may be recorded for asynchronous viewing. If you do not wish to be recorded, you may view the lecture at a later time.
ADDITIONAL TIDBITS OF COURTESY
- Canvas is the best way to reach me for personal issues. If a reply is appropriate, I will try to respond within 48 hours.
- I’m more than willing to answer questions, however out of respect for my family, I may not respond past 9pm.
- If you find you’re falling behind the class at any time, please please PLEASE speak with me. I understand complex, personal situations arise in our lives and will work to help achieve learning outcomes. But, if I’m unaware of difficulties, or if I don’t hear that you’re struggling with the course, I assume you understand the material and assignments and will evaluate you accordingly based on the work I receive. It’s better for all of us to preempt a potential problem by communicating with me earlier, rather be left panicking after the fact.
- Due to student privacy issues, I will not discuss any topic that pertains to a student (enrolled or non-enrolled) with parents, spouses, children partners, legal guardians, or employers. I will not accept grade disputes from parents, legal guardians, spouses, children, partners, etc., or third-parties. Please do not have any of the aforementioned people contact me to discuss student issues. You are responsible for you.
- Although technology has become an integral part of our lives, with it comes complications. Barring an entire system outage, last minute computer malfunctions, printer problems, and email mishaps are no excuses for late material. Please be prepared and protect yourself by managing your time and constantly backing up your work in multiple places (such as Google Drive, Dropbox, etc.).
- Additionally, the university has 1TB of cloud storage through Microsoft OneDrive. Make sure autosave is turned on.
- Protip 1: default the autosave directory to your cloud storage, as they usually allow you to recover deleted files, too.
- Protip 2: write in a word processor or use a form recovery extension like Typio (Chrome and the latest version of Microsoft Edge) or Form History Control (Firefox), in case you accidentally close your browser while working. Should you have a problem, please notify me immediately and without hesitation.