MKTG 4500 DECODING MODERN MARKET STRUCTURES AND TRENDS HUB

Tentative (Updated 8/26/2026)

πŸ‘€ Basic Course Information and Best Ways to Reach Me

Course and Office Details

Course Meeting: Tuesdays/Thursdays 11:00 – 12:15 PM (PTB 170)

Office Location: PTB 232 (If on campus)

Instructor: Spencer Ross, Ph.D.

Email: spencer_ross@uml.edu

Canvas Course Section

Communication and Appointments

Best Way to Reach Me: Canvas Messaging (preferred)

Phone / Messaging: x45305, WhatsApp

Office Hours: Tuesdays/Thursdays 12:15 – 1:45 PM

πŸ“… Calendly Appointment

πŸ“Œ What’s This Course About and Learning Goals

The ethics of AI in marketing. The outcomes of increased online gambling on addiction. The cultural juggernaut that is Taylor Swift… Changes in society impact marketers’ situational analyses and inform their new strategies. But why? And moreso, how? This highly topical course is designed to get you understanding how societal events, trends, and issues directly relate to marketing. This course takes place in three parts: first, we’ll be discussing and evaluating the relationship between markets and society, paying special attention to the United Nations Sustainable Development Goals (SDGs). Second, we’ll be analyzing and debating a series of societal topics as they relate to the way marketers think. And finally, we’ll have some fun with cultural trends in societyβ€”how they become big and how marketers leverage them for good and for tacky. By the end of this course, you’ll have sharpened your critical thinking skills as a marketer, and be able to apply those skills to developing marketing strategy.

Markets and Society Overview Graphic

Macroenvironmental pressures, societal shifts, and marketplace strategy.

What should you be able to know after successfully completing this course?

GOAL 1: Real-World Strategic Thinking and Societal Trends

  • Evaluate a series of topical macroenvironmental issues affecting business and consumers.
  • Analyze macro-level issues in depth as they relate directly to marketplace outcomes.
  • Demonstrate the joint effects of several macro-level issues on long-term firm strategy.

GOAL 2: Marketplace Boundaries and Institutional Impact

  • Understand the role of policy, regulation, and government as applied to various societal levels.
  • Contrast systemic issues with structural issues to challenge the limits of marketplace impact.
  • Critique the role of institutions as society negotiates macro-level marketplace issues.

GOAL 3: Ethical Reasoning and Sustainability Frameworks

  • Consider and relate a variety of sustainable and ethical decision-making frameworks.
  • Develop ethical reasoning skills regarding marketplace impacts on social issues (and vice versa).
  • Apply sustainable and ethical frameworks to complex marketing strategy dilemmas.

GOAL 4: Multi-Stakeholder Complexity and UN SDGs

  • Evaluate differing needs of marketplace stakeholders across diverse contexts and UN Sustainable Development Goals (SDGs).
  • Identify the potential societal impact of a firm that uses stakeholder marketing frameworks.
  • Imagine creative marketing solutions to complex, macro-level societal challenges.

GOAL 5: Consumer Culture and Market-Shaping Trends

  • Explain how consumer sociology and trends in consumer culture impact marketing decisions.
  • Assess how celebrity and institutional marketers create and leverage pop culture trends.
  • Experiment with understanding how culture influences marketing solutions to macro issues.

πŸ“– What Materials Will You Need to Be Successful?

Marketplace Dignity Book Cover

Marketplace Dignity: Transforming How We Engage with Customers

Wharton School Press | Recommended, Not Required (~$22)

πŸ“– View Penn Press Listing

Canvas Logo

CANVAS and News Outlets

Weekly Readings, Case Links and Submissions

πŸ’» Open Canvas Course

✏️ Executive Legal Pad

You should bring a dedicated semester-long legal pad (or other notebook), as well as a pen, to class. If you do not have one, I will have some. In an effort to foster active listening, deep analytical thinking, and a low-tech environment, you’re expected to bring this legal pad to every class session. You will use it for lecture notes, hand-drawn strategic mapping, live debate tracking, and sprint brainstorming.

News Literacy and Business Press: As upper-level business students, you are expected to build daily news literacy by reading reputable outlets (e.g., WSJ, FT, Bloomberg, NYT, ProPublica, HBR) and coming to every class ready to critique current events using course frameworks.

πŸ“Š How Will You Earn Your Grade?

Summary Breakdown

  • Market Dynamics Journals (10 entries @ 3% each): 30%
  • In-Class Weekly Hackathon Sprints (Group Sprints): 10%
  • Individual Case Audit and Strategic Analysis Memo: 10%
  • Grand Hackathon Sprint Deck and Live Pitch (Capstone): 25%
  • Course Engagement: 15%
  • Manning BeHub SONA Research Credits: 5%
  • Team Hackathon Peer Evaluation (Qualtrics Link): 5%

Performance Scale

Excellent to Good:
94 – 100 = A
90 – <94 = A-
87 – <90 = B+
84 – <87 = B

Satisfactory:
80 – <84 = B-
77 – <80 = C+
74 – <77 = C

Unsatisfactory / Passing:
70 – <74 = C-
67 – <70 = D+
64 – <67 = D
60 – <64 = D-

Failing: 0 – <60 = F

POLICY: I WILL NOT ROUND FINAL GRADES. (Unless I’ve erred in calculation, do not ask for your 89.99999 to be an A-.) All assigned work will be graded based on guidelines provided. Late work will not be graded and instead, will be given an automatic β€œzero” (0) grade.

πŸ“ What’s Being Evaluated? (Extended Assignment Descriptions)

INDIVIDUAL WORK (60%)

Market Dynamics Journals (10 Entries @ 3% = 30%)

To sharpen news literacy in service of understanding market dynamics, most weeks you’ll be writing a reflection on an unfolding marketplace issue reported in a credible news outlet (e.g., WSJ, FT, Bloomberg, NYT, ProPublica, HBR). You must provide the source link, evaluate its credibility using our News Literacy guidelines, and apply theories and frameworks presented in class to elaborate on why the story is relevant to marketing managers. You’re welcome to pick a different story to reflect on each week or to reflect on a developing story as it unfolds.

The point of the market dynamics journals is to build habits of daily news reading, keep you current in marketplace contexts, and hone your critical thinking over time.

πŸ“€ Submit Journal Entries (handwritten, uploaded picture/scan to Canvas)

Individual Market Dynamics Synthesis Memo (10%)

Midway through the semester, you will step back from weekly news reporting to synthesize the macro-environmental forces tracked across your first 5 Market Dynamics Journals. You’ll select two distinct, intersecting trends from your entries, analyze their combined impact on an industry of your choice using course frameworks, and propose proactive strategy.

The purpose of this synthesis memo is to demonstrate your individual strategic reasoning and ability to synthesize trends.

πŸ“€ Submit Synthesis Memo (directions on Canvas, in-class print submission)

Course Engagement (15%)

Engagement is evaluated on active, meaningful contribution during class discussions, workshops, and Canvas discussionsβ€” not passive attendance. Course engagement is a function of: (in-class active participation + outside-class on Canvas) * (volume) * (quality). Both inside and outside of classtime, I encourage us to work hard to create and maintain a supportive, respectful, and empathetic environment.

While you must be present in classes to be able to participate in them, I guarantee attendance alone will not earn a full 15% engagement mark. Your involvement and participation are vital to the success of yours and your peers’ learning experiences; consistency and quality matter.

The point of course engagement is to foster active critical thinking, oral communication, and consistent reading comprehension without relying on digital devices during lecture.

Manning BeHub Research Credits (5%)

You’re required to complete 5.0 research credits through the Manning BeHub‘s SONA research platform. All studies are administered via this platform. To watch a short video explaining how to register and use SONA – click here. The first time you ever access the website, you’ll need to β€œrequest an account” to register as a participant and answer a few questions, including selecting my course from the list. From that point forward, you’ll use your UML SSO credentials to log in (no need for a new username or password).

If you prefer to complete an alternative credit task, you can do that as well– these alternative assignments will be opened up on SONA later in the semester.

The point of participating in research studies is to expose you directly to business academic data collection methods, while supporting ongoing faculty research in business science.

πŸ“€ BeHub Research Participation Platform (SONA)

TEAM WORK (40%)

In-Class Weekly Hackathon Sprints (10%)

Most weeks, we’ll be addressing a particular societal topic with marketplace impact. For each of those weeks, one class session will be spent discussing some background to the topic, analyzing the topic, and addressing its marketing impact through different lenses. The other class session will have a β€œhackathon sprint.”

Working in small teams (~4-5), I’ll give you a snap potential “client” scenario in class. You have 15 minutes to apply assigned readings and class frameworks to develop actionable solutions to those real-world problems. All groups participate every week, and one group is selected at random per week to present a 5 pitch and lead a class Q and A session.

The point of these hackathons is to evaluate both your critical reasoning skills, your ability to synthesize new materials, and your ability to use these skills collaboratively.

Grand Hackathon Sprint Deck and Live Pitch (25%)

The capstone hackathon sprint of the course. Your teams will leverage what you’ve learned in class developing a comprehensive situational analysis and impact solution for an integrative macro-societal client challenge. All teams will present their pitch during the final week of class.

The point of the Grand Hackathon is to showcase written and oral communications skills, to work on interpersonal skills in a teamwork collaboration, and to demonstrate in an integrative fashion how societal pressures affect marketplace strategy and execution.

πŸ“€ Submit Grand Hackathon deck (Canvas)

Team Project Peer Evaluation (Online Link) (5%)

A Qualtrics peer evaluation link will be posted during the final week of class. Completing the peer evaluation by the day after our last class is required; failure to submit earns an automatic zero “0” score for your own evaluation component, as I use your peers’ scores to calculate your own evaluation grade.

If you can’t be bothered to give your peers their scores, I won’t be bothered to calculate your score.

πŸ”— Open Qualtrics Evaluation (URL TBA)

πŸ“‹ Course Policies Link

For general Terms and Conditions of the course, please visit my course policies page.

πŸ—“οΈ Tentative Class and Assignment Schedule (Sub-Toggled by Month)

Red tags indicate individual deliverables due. Purple tags indicate team project deliverables due. All schedules subject to revision. Click monthly headings to expand/collapse.

πŸ“… September 2026 (Part I: Markets IN Society and News Literacy)

TUESDAY, SEP 1

Course Orientation

Course expectations and team building icebreaker.

THURSDAY, SEP 3

UN SDGs, Dignity, and The Marketplace

What actually is the social responsibility of business and how do different business models elevate it?

TUESDAY, SEP 8

Market Formation and Shaping

What is market shaping and how are market dynamics created?

πŸ“Œ DUE: Marketing Dynamics Journal 1

THURSDAY, SEP 10

Marketplace Trends and Situation Analysis

How do marketers responsibly consider the dynamic interface between market demands and policy?

TUESDAY, SEP 15

Hackathon Team Formation and Practice HACKATHON SPRINT 1

Practice Hackathon Sprint 1 on Situation Analysis.

πŸ“Œ DUE: Journal 2
πŸ‘₯ Practice Hackathon Sprint 1

THURSDAY, SEP 17

Market Power, Competition, and Consumer Harm

How do market concentration, pricing power, and monopoly dynamics shape consumer welfare?

TUESDAY, SEP 22

AI Ethics, Automated Discrimination, and Responsible AI

Evaluating AI model training, automated bias, labor practices, and environmental data center costs.

πŸ“Œ DUE: Journal 3

THURSDAY, SEP 24

HACKATHON SPRINT 1 (AI Ethics)

In-class hypothetical. All groups participate; 1 group randomly drawn to present.

πŸ‘₯ Hackathon Sprint 1

TUESDAY, SEP 29

Climate Change, Sustainability, and Demarketing

Can the world sustain infinite growth? Can consumers really fix it?

πŸ“Œ DUE: Journal 4

THURSDAY, OCT 1

HACKATHON SPRINT 2 (Environmental Sustainability)

In-class hypothetical.

πŸ‘₯ Hackathon Sprint 2

πŸ“… October 2026 (Part II: Consumer Activism and Marketplace Inclusion)

TUESDAY, OCT 6

Consumer Resistance and Brand Activism

What is “marketing with purpose” and why/how do consumers advocate for marketplace change?

πŸ“Œ DUE: Journal 5

THURSDAY, OCT 8

HACKATHON SPRINT 3 (Consumer Resistance/Brand Activism)

In-class hypothetical.

πŸ‘₯ Hackathon Sprint 3

OCT 13 – MONDAY SCHEDULE

NO MARKETS CLASS

No class meeting today due to UML Monday schedule day.

πŸ“Œ DUE: Journal 6

TUESDAY, OCT 20

HACKATHON SPRINT 4 (Marketplace Discrimination and Inclusion)

In-class hypothetical.

πŸ“Œ DUE: Synthesis Memo (10%) (print, submit in-class)
πŸ‘₯ Hackathon Sprint 4

THURSDAY, OCT 22

Maladaptive Consumption

What is the market impact of prediction markets, sports betting, cannabis, and weight loss drugs?

TUESDAY, OCT 27

HACKATHON SPRINT 5 (Maladaptive Consumption)

In-class hypothetical.

πŸ“Œ DUE: Journal 7
πŸ‘₯ Hackathon Sprint 5

THURSDAY, OCT 29

Consumer Financial Decision Making

What is “money?” How do debt, Buy-Now-Pay-Later, and cashless economies affect consumer choice?

πŸ“… November 2026 (Part III: EthicsFest and Specialized Markets)

TUESDAY, NOV 3

HACKATHON SPRINT 6 (Consumer Financial Decision Making)

In-class hypothetical.

πŸ“Œ DUE: Journal 8
πŸ‘₯ Hackathon Sprint 6 (Financial Decision Making)

THURSDAY, NOV 5

ETHICSFEST

We will be meeting for the Donahue Center’s Ethicsfest. Location likely Meehan Student Center.

TUESDAY, NOV 10

Health Care and Medical Decision-Making

If healthcare is run as a business, how are decisions made to improve patient outcomes?

πŸ“Œ DUE: Journal 9

THURSDAY, NOV 12

HACKATHON SPRINT 7 (Health Care)

In-class hypothetical.

πŸ‘₯ Hackathon Sprint 7

TUESDAY, NOV 17

TBD: YOU PICK (Student-Voted Topic)

Topic selected by student class vote. Deceptive marketing? NIL? Taylor Swift?

πŸ“Œ DUE: Journal 10

THURSDAY, NOV 19

HACKATHON SPRINT 8 (You Pick Topic)

In-class hypothetical on student-voted topic.

πŸ‘₯ Hackathon Sprint 8

NOV 24 – THANKSGIVING WEEK

NO CLASS

Thanksgiving Holiday for Markets.

NOV 26 – THANKSGIVING

NO CLASS

Thanksgiving Holiday for Markets.

πŸ“… December 2026 (Global Inequities and Grand Hackathon Capstone)

TUESDAY, DEC 1

Coffee, Subsistence Marketplaces, and Global Inequity

How can global markets become more equitable in the face of income disparity?

THURSDAY, DEC 3

HACKATHON SPRINT 8 (Global Inequity)

In-class hypothetical.

πŸ‘₯ Hackathon Sprint 8

TUESDAY, DEC 8

GRAND HACKATHON SPRINT

Comprehensive hypothetical solutions and Q and A. All teams present.

πŸ‘₯ Grand Hackathon (25%) (submit deck on Canvas)

THURSDAY, DEC 10

(Makeup date for Grand Hackathon)

(If necessary).

πŸ‘₯ Grand Hackathon (25%)
πŸ“Œ DUE FRIDAY Dec 11: Peer Eval Qualtrics Link (posted today)(5%)
πŸ“Œ DUE FRIDAY Dec 11: Last Day for BeHub research credits (5%)

πŸ“Œ Assignment Summary and Submission Checklist

Quick reference guide for all individual and team deliverables throughout the semester.

Assignment Name Weight Due Date and Time Where to Submit
Market Dynamics Journals (10 entries) 30% (3% each) Weekly Tuesdays Canvas Upload (scan/pic of entries)
In-Class Weekly Hackathon Sprints (8 sessions) 10% Designated Class Dates In-Person
Individual Market Dynamics Synthesis Memo 10% Tuesday, Oct 20 (In Class) Physical Hard Copy (In Class)
Grand Hackathon Sprint Deck and Live Pitch 25% Dec 8 (10 is makeup) (In Class) In Class Presentation / Canvas (Deck)
Project Peer Evaluation 5% Friday, Dec 11 Qualtrics Link
Manning BeHub SONA Research Credits 5% End of Classes (Dec 11) SONA Platform
Course Engagement and Discussion 15% Ongoing In Class